Domain owners may receive emails or printed letters claiming that a domain name is about to expire. Although some notices are legitimate, others are misleading invoices designed to make you pay an unrelated company.
The notice may resemble a renewal invoice while actually offering domain transfers, directory listings, search engine submissions or other services you did not request.
Common warning signs
Be cautious when a notice:
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Comes from a company you do not recognise
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Demands immediate payment to prevent cancellation
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Uses vague terms such as “domain listing” or “web registration”
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Lists a domain name but not your usual hosting account details
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Asks for payment to unfamiliar bank or credit-card facilities
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Includes links to a domain unrelated to your provider
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Requests your domain password or transfer authorisation code
How to verify a renewal
Do not use the link in an unexpected renewal email. Open a new browser window and visit the MediaRack website directly, then sign in to your client area.
Check the domain name, expiry date and invoice details inside your account. If the information does not match the notice, contact MediaRack before making a payment.
Protect your domain
Your domain transfer code is sensitive. Anyone with access to this code may attempt to transfer the domain to another provider. Never send it in response to an unsolicited email or telephone call.
Use a strong, unique password for your client account and enable two-factor authentication when available. Make sure the account’s contact email address remains current so genuine renewal notices can reach you.
If you entered your details on a suspicious website
Change your account and email passwords immediately. If you supplied payment information, contact your bank and monitor your accounts for unauthorised transactions.
You can report misleading notices and other scams to Scamwatch. MediaRack customers can also send a copy of a suspicious renewal notice to our support team for verification.
Fredag, september 11, 2026
